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19.06.12
Revisiting Authentic Branding - Conference at Copenhagen Business School

Last week I had the pleasure of speaking at a conference at Copenhagen Business School (CBS) together with my good colleague and dear friend, professor Majken Schultz. As always it was a great experience to share my theory and experience with an interested and engaged crowd, who were keen to learn more about how to create value in a company by using authenticity to grow a passionate brand.

I have lectured at CBS a number of times, however this was the first time after the launch of my new book Den autentiske virksomhed (“The Authentic Company”). I was delighted to share the podium with Majken, who was my supervisor back when the book was still a dissertation in 2006. The whole experience brought me back to where it all started – it has been a wonderful and exciting journey to where Stagis and I stand today. A journey that included visiting owners and managers of companies such as LEGO, Hästens, Alessi, Absolut, Ducati and BMW.

More than one hundred and twenty managers, communications professionals and students attended the conference. They heard Majken and I speak on authenticity, branding and identity and the value of joining these three elements as a means of creating growth, passion and leadership in the brand of the company.

I started the conference by presenting authenticity as a concept and a tool. I had chosen the two companies Ducati and Noma to illustrate where authenticity has been used successfully to respectively create a turnaround and provide inspiration for a new unrecognized position in the market place. I then elaborated on the three dimensions of authenticity (historical, reflexive and expressive authenticity) and how a company can be rated on these three dimensions in order to discuss possible ways forward for the brand. The discussion that followed had excellent questions and insights from the audience and I really enjoyed the debate. For me it's certainly the most interesting part of giving a talk, when the participants want to know more, discuss the cases and the idea and question to what extend it can be used.

In the second half of the conference Majken explained organizational identity and how this ties to authenticity. One of her most important points in this regard was the fact that identity is at the same time “who we are” and “where we are going” and an ongoing internal discussion in the company between employees, managers and stakeholders to reach consensus on this. Authenticity can be used to create a point of reference for all involved parts.

At the following networking reception I spoke to a bunch of interesting people telling me how their companies are working – or not working – with creating a focused and passionate identity. Many of them told me that they felt inspired by my presentation. Well, I am the one getting inspired by all of you. Every presentation that I give leaves me with loads of inspiration and new perspectives and viewpoints on authentic identity and I often receive feedback that I can use in my future work. I know Majken Schultz had a great time too, so hopefully we'll get back to doing more talks during the fall.

Thanks to everyone who participated at the conference – I look forward to meeting you again sometime. The participants have received emails with a link to our presentations. If you missed it, don't hesitate to send me an email. We might put together a few sound clips and video from the event - until then you can view videos from our conference in February.

25.03.12
DDA Bar: How do authentic design companies compete?



On April 18th Stagis is hosting DDA Bar in cooperation with Danish Design Association (DDA) in Stagis’ office in Kompagnistræde, Copenhagen. The event is themed around architecture and design, and the speakers professor Kristian Kreiner, Copenhagen Busines School and Nikolaj Stagis, CEO Stagis will each provide insights on the idea of authenticity as a way of developing the design agency and it's ability to compete - even under a strict set of rules.

Professor Kristian Kreiner is on the verge of publishing his book “Dialog og konkurrence” (Dialogue and competition) on architectual competitions. At the event, he will discuss the need for designers with an approach based on autheticity in today’s design competitions. His argument is, that is has become more and more common that competitions today are so organized, that the creative aspect of design is suffering.

The event will be concluded with networking and refreshments from Bøgedal Bryghus (Boegedal Brewery). Sign up for the event on DDA’s website.

28.11.10
Experience-based communication for CBS a success

A few weeks ago we launched the conference ‘Be the change’ for the executive Master of Management Development program from Copenhagen Business School. The conference was designed to create attention and be a platform for interaction between the executive program and potential participants.

The financial crisis has been tough on most executive education and training programs as the management training costs have been cut to a minimum across companies and sectors. Our job was to help the recruitment of participants for the program and the primary objective was to establish opportunities to discuss management education with potential participants as well as senior HR and education executives. We’ve been working with the press to get more attention in the business press, we’ve produced a range of video podcasts with some of the top-professors from CBS and finally we created the conference ‘Be the change’ at the Danish National Museum. Some 140 executives joined the event to meet John Christiansen, Jens Moberg, Patricia Shaw, Jan Molin and Michael Christiansen.

During the past four months MMD has received applications from more than 20 participants, reaching a full class of nearly 30 participants which is the goal for every new class. The interaction before and during the ‘Be the change’ conference has been the catalyst for new relations and bringing old ones up-to-date. In january MMD will start publishing four video-podcasts with the talks from the conference, hence giving a new opportunity to experience and share the ideas behind the program. And we will share the case with you on our website – more about that in the next edition of Stagis Highlights (push 'Newsletter' on top of this page to sign up) and here on the blog.

21.10.10
Be the change conference – Marketing by demonstrating the authentic strengths

Be the change conference image

How do you market an executive master program that excelles by letting the participants shape the program themselves? At Master of Management Development, an executive program for experienced managers at Copenhagen Business School, the managers attending the program decide for themselves what to read, what they want to explore, what the content of their exams are and how they will implement their learning in the day-to-day work in their organizations. Every participant in the program is evaluated on six different parameters, among them are personal leadership, reflexivity and relational abilities. If you are to lead management development processes, you have to be able of developing yourself and to evaluate that process. To make things more difficult the market for executive master programs has become somewhat strained by the financial crisis. Most companies think about the budgets twice before they send their managers off to school.

The authentic strengths of MMD

In 2006 and 2008 Stagis helped the program get more attention in the media and fill up the program with curious leaders who want to develop themselves as well as their organizations. Since our longlasting collaboration with Copenhagen Business School began, some 40-odd articles in the Danish media has passed. We also created a series of podcasts with the participants and professors called 'MMD Refleksion' in order to convey the people and the ideas in the program. This year we are helping the program get the much-deserved attention again. This time we are using the authentic strengths of the management development program by creating an experience that will help some 200 leaders, consultants and change agents see for themselves what the program is about. We are setting up the 'Be the change' conference. Three professors and two executives are the main attractors at a half-day conference on November 9th that will demonstrate the idea about changing your world (being Society, the company or your department) by changing yourself as a leader. The much-needed side-effect is framing the theme and creating an event that will generate several types of communication in the press, newsletters, word-of-mouth etc. The conference is set up with Danish newsmedia Berlingske Tidende on their businessliv.dk platform where you can buy tickets.

Be the change
Working together with my colleagues Christel and Niels, I named the conference 'Be the change' with inspiration from Ghandi's "You must be the change you want to see in the World". In organizations, too, you can't change anything if you're not ready to change your own way of thinking or putting yourself to use in the transformation. During an intense three week period Christel booked professors John Christiansen (head of the MMD program), Jan Molin (founder of the program and CBS dean), Patricia Shaw and executives Jens Moberg (former Microsoft and Better Place) and Michael Christiansen (former Royal Danish Theatre and now head of DR). They all have theoretical or hands-on experience on how to transform yourself in order to change things. Personally, I'm looking forward to hearing Michael Christiansen talk about his experiences at the Danish Royal Theatre where he went from being what he calls 'Napoleon' to 'Cousin Sensitive'.

Stagis is making it happen
We set up the conference at the Danish National Museum where 200 participants will experience a great mix of practical experience and advice and get a sense of the theoretical ideas flowing through the master program. Hopefully they will also partake in networking, getting inspiration from one another and talk about the experience to colleagues, employees and friends. The Stagis team is setting up invites and newsletters, dealing with the location, preparing talks and slideshows, posters, handouts, handling press, running the facebook and google platforms and documenting the event.

Want to be part of the change on November 9th?
If you want to know more or participate, take a look at the Be the change page on the MMD website where you can also sign up. The conference is in Danish except for Patricia Shaws part.

28.02.10
Risky management: Seeing something new about your company - lecture at CBS

"Actually, I saw something new about my organization, that I didn't see before," said one of the participants at the end of a lecture I did at Copenhagen Business School a few days ago. She was a senior manager in a large organization and I was asking wether the model we had worked with during the afternoon was of any use to the participants. She had seen something new. To me that's a big thing and about as good as it gets. Most managers don't see anything new most days, as they are primarily focused on communicating how they have been seeing things for a long time, and a lot of them are not keen on admitting it when they do see things in a new light. After all, managers are supposed to see it all clearly from the start, long before everyone else, right?
Seeing new things about your organization and discussing your findings is a really good starting point for keeping what's precious or changing the things that call for change. But too often we don't take the time to ask and listen, rather than talking. So when a tool for looking at the organizational identity helps a top-manager see new aspects of the organization, it's a good thing. It's the foundation for strategic choice; What are you going to allocate more resources and what are you going to limit?
I was lecturing at Master of Management Development, a focused executive MBA-program for senior managers at Copenhagen Business School. MMD is a special place for seeing new things. One of the primary skills that the program develops in the participants is challenging the way things are perceived. There's never one true meaning of things, there are as many as there are people and relations between them. So in a sense it's a great place to present your work, because people want to use the tools at hand to shed new light on their ideas of the company, structures, organization, management, systems and so on.   
Professor Majken Schultz had invited me to join the program for the day (just like we did with the last class, two years ago), to talk about authentic organizational identity, the concept I developed while writing my thesis from the exact same program in 2006. The model and the methodology that I've developed in a conceptual framework helps people see the identity of the company in new ways. After presenting my ideas on organizational authenticity we split up into 9 groups and each group worked on one of the specific questions that I've developed to discover the authenticity of the company on three dimensions: 
  • Heritage Authenticity
  • Reflexive Authenticity
  • Expressive Authenticity
When we started working on the model itself, I suggested scoring the authentic identity of the MMD program itself. Does the program use it's history? Does it have beliefs of it's own? Does it express it's authentic identity? Everyone was really getting into the exercise, wanting to discuss how several different organizations performed on the three dimensions of authenticity. I was running from one end of the blackboard to the other, sketching up the profiles of the examples brought up. After a few examples one participant brought the process to a halt. "I might see it as very authentic, but my customer would probably see it differently..." he said. And that's one of the things that make the perception of image, identity and the authenticity of an organization so interesting. The truth (if there is such a thing) really depends on the person or the group you ask. The management group, the employees, the customers and the media might see the authenticity of the company in very different perspectives and rate the degree of authenticity of the company accordingly. But when you do ask them, you're bound to see something new about your company - and you can never go back to 'unsee' it again.