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19.12.08
Merry Christmas

Stjerne

From today on we will close down the office to enjoy a nice Christmas break... Or at least some of us will...  Nikolaj is writing his book on Authenticity, and in the following days we will work to launch a new website for the bus industry in Gereater Copenhagen. We're just finishing the last parts, and we will post the URL as soon as the site is launched. Nikolaj wrote a bit about the project here if you're curious.
We will be back at the office the 5. of january. We wish you all a merry Christmas and a sparkling New Year. Looking forward to see you all in 2009.   

14.12.08
A conversation of abundance,
"The Art of Possibility"


I want to share a story with you. When I was i fourth grade we had to chose a classical instrument that we wanted to play for the next many years at my school. I was thinking about the cello, but somehow I wound up with the clarinet, my parents and class teacher considering "what was good for me" and practical matters such as the transportation to school. The idea was to match each student with an instrument that would somehow match or signify the inherent character of each child. To this day I would still favour the cello and I never really got to love the clarinet, beautiful as it may be. So I did play the clarinet for a while without much passion and consequently never got very good at it. I'm sure I would have gotten further, had the right pedagogic circumstances been there - but they weren't so as I changed schools I quit and found my way to the bass which I still play whenever I find the time. 


I was just tipped by a friend on this short recording of a recent talk by the famous conductor Benjamin Zander. He is not only a master of music but a master of leadership and talent management. In this talk he invites a young student, 15 year old Nikolaj, to the stage to play the cello and he coaches him through improving his attitude towards practicing and releasing his potential in the most positive way that I can imagine. 

Of course the ambition of the talk is not to coach young Nikolaj but rather to inspire the audience in the room as well as us - the viewers. And so it did. I found it amusing, intelligent and inspiring. What a great way to teach leaders how to inpire and be visionaries, understanding life as a conversation of abundance and possibility rather than a competitive, difficult one. I hope it will inspire you too - finding "The Art of Possibility". Enjoy.

12.12.08
New course in Helsingør Municipality

At the moment we are doing an ongoing project for the Health & Social Welfare department in Helsingør Municipality. It is an internal project, focused towards all the leaders in the health institutions in Helsingør. The project is about communicating themes and values for the next two years of internal strategy development. In the first part of the project we did a concept that included a personal handbook for each leader and a poster for the different departments in the department.
The book is shaped as a logbook, as Helsingør is a municipality with a maritime tradition, and as the strategy project is about a new 'course' in the department. In the book the strategic activities and deadlines for the next two years is chronological described, and there is room for the leader's individual notes.
The concept also included a poster to hang in the different departments to remind the employers about the strategy project. There will be more activities during the spring, and I am just about to do some case-photos of the logbook, and I will post the result next week when I have some nice shots. For now you can enjoy the first poster part of the project.

"Don't underestimate appreciation"


11.12.08
Busdrivers with character - the authentic strength of the bus industry

Today we delivered three films about the busdrivers of Greater Copenhagen. Anne and I presented the design of a new website which is part of a large project about the image and reputation of the experience of taking the bus in Copenhagen as well as the public image of the job as a busdriver. Part of the website consists of three documentary-style films with busdrivers telling about the job and why they love it. 


Not many people dream of becoming a busdriver these days as a study we conducted in the spring of 2008 showed all too clearly. But the industry has large potentials that could be put to great use for all of us. One of the interesting findings of the anthropological study was the fact that many passengers (we are starting to call them 'customers' in the industry now) define their experience depending on the interaction with the driver. As the study mentioned in one conclusion about the drivers the good experience in the bus is defined by the interaction with other passengers as well as the driver who is even described as the 'dj' setting the mood and the soundtrack of the trip. 

After the involved eight companies had sent a number of their best drivers to visit us for interviews, my colleague Thit cast three busdrivers who will be representing the involved, enthusiastic, proud busdrivers of the public transportation. We call them 'Busdrivers with character'. It refers to the personality and nature of each busdriver, promoting that they be who they really are, at the same time balancing the professional involvement, knowing what to do in each and every situation during the shift. We already got lots of positive feedback even though the project is still in it's first phase. It is quite large in scale and involves 10 organizations and more than 3.500 busdrivers and several hundred administrative colleagues and leaders across the industry. Here is the youngest of the participants. Sezgin is his name. A 24 year old bus driver with 11 months of tenure. I find him more and more charming each time I see the film. I hope you will enjoy it - and be effected by his enthusiasm and character! You can see the other films and many more on our Youtube Channel