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27.02.09
Facebook during business hours

Facebook during business hours - should companies try to fight or embrace it as part of today’s communication and working form?

The phenomenon of employees using the phone or the Internet during business hours for private matters is by any means not new. A study made by “IT-avisen ComON” back in march 2006 among apprx. 2.200 respondents, showed that even then 14,1 pct used the Internet between 0,5 and 1 hour on private matters during a business day and 18,3 pct use more than 1 hour….and my guess is the numbers are still increasing.
Apparently not many companies have a clear policy on the matter. Whether this is founded on fear of management unpopularity, the extent and challenges of IT security I can’t say – but since the social medias are gaining a footing and are here to stay, it clearly is a matter which should be addressed and communicated by management – and maybe even embraced?

Are medias as Fasebook, Messenger and LinkedIn just a replacement off simple e-mailing, which in fact offers companies new opportunities – where employees are receptive to advertising (as professionals and private consumers) and even more available for costumers, business partners and colleagues? Or is it yet another common time consuming occupation, which can be added to the coffee and smoking breaks? What do you think?

COMMENT 1
I don't think Facebook is special in this matter. As you write it has happened pre-internet as well. All kinds of distractions and the whole private-time / company-time problem.

It only really has relevance if you work strictly 8-16 - and who does that (and know/understand FB) theese days?
COMMENT 2
Hi Tanja and Kåre

I guess you're right Kåre, it was always there but the problem of work/life-convergence certainly took a great leap forward over the past few years. And for myself Facebook actually made the mix more visible. About 80-100 of my Facebook friends are strictly work-related. And recently I was discussing with my colleague Anne if I should make a business-identity on Facebook and keep those contacts there and a seperate identity for my private relations. But that would seem really odd, right?
And then there are actually more and more professional people that I communicate with on one of those platforms Tanja is mentioning. And several of my 50+ manager clients are communicating by sms during the weekend or at night. I really think a lot of conventions are changing these years. For better and worse...

Thanks for the post, Tanja
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